FAQ

Frequently Asked Questions

Q. Do you deliver interstate?

A. YES! We have also shipped internationally (canvas is taken off canvas and shipped unstretched) 

We use Australia Post for smaller items (artworks under 1mx1m)  and Pack and Send for Larger items (postage costs increase- please enquire about a quote) . All items are used with Tracking.


Q. Do you have any artworks on display?

A. We have Prints and some Originals in Short St Store Dubbo. I will post on social media when artwork goes in regularly. The girls there are more than helpful (and the coffee is amazing). 


Q. How do I organise a commissioned artwork?

A. Depending on whether my commission books are open or closed. The easiest way to find that out is to email me sales@jacintahaycockartist.com.au

I will need to know things like size, previous artwork inspirations of my own, colour themes, framed/unframed. This all goes into consideration for a quote. 

Side note: I do not copy other artists. I can take inspirations from photographs or from my own previous works but no 2 artworks are the same. 


Q. How long does it take for a commissioned artwork? 

A. It varies work to work but I will give you a clear time frame once a quote is accepted. 

 

Q. Do you offer gift certificates?

A.  No, not at this time. What fascinates one person may not get the same reaction from another. The same is true with art. In as much as different people like different kinds of music, people have preferences as to art mediums as well. In my experience, gift certificates for pieces of Art are not recommended. 


SHIPPING INFORMATION 


Art on Canvas is bubble wrapped and sent with thick heavy duty cardboard and using packing tape and fragile stickers. 

In the event of goods being damaged a inquiry will be lodged with shipping company and we will replace or repair 


Domestic Shipping Rates: Rates for paintings will vary but a quote will be given beforehand. Other items will have a flat rate price of 

0-5 items $10

5-10 items $13

10-20 items $18

Freight for Prints, Bespoke Prints and Commissioned paintings will be advised once the size of the canvas is confirmed.


International Rates

Please enquire for a quote beforehand